Frequently Asked Questions (FAQ's)

-          How often should I drain my pool in Arizona?

Due to the high calcium levels in our water, we recommend you drain your pool every two or three years.  This allows your chemicals to react as they are designed to.

-          How often do I need to test my water chemistry?

Testing water once per week will keep you on track in keeping a healthy swimming environment.

-          Why do I need to add cyanuric acid to my pool?

Cyanuric acid is also called “Pool Conditioner or Stabilizer”.  This acts as a sun screen and protects the chlorine in the water from dissipating faster than it should.  Once added to fresh water you may not have to add it as your chlorine tabs contain stabilizer.  However, if you have a Salt Generator System you must add cyanuric acid periodically.

-          Why does my Salt System controller tell me to add salt in the winter time?

Salt systems cannot read the salt level in the water once your water temperature drops to 60 degrees or less. The manufacture recommends you turn the salt system off during the winter months and chlorinate your pool with “Liquid Chlorine”.

-          How often do I need to change the sand in my sand filter?

In most cases sand in residential sand filters needs to be changed every 6-8 years.

-          How often should I clean my DE (Diatomaceous Earth) filter?

Backwashing DE filters only removes approximately 60 percent of debris.  Manufactures recommend completely disassembling the filter and inspecting the grids and manifold for tears or cracks at least once per year.